Privacy Policy

Last Updated: June 18, 2025

Mover Manchester ("we," "us," or "our") operates as a lead generation platform for relocation services, forwarding all inquiries and data directly to our partner, Britania Logistics LTD (Company No: 12660219). This Privacy Policy explains how we handle your personal data when you use our website and how it is transferred to Britania Logistics Ltd, who manages the removal services in Greater Manchester and the UK. We do not access, store, or process your data. By using our site or submitting inquiries, you consent to the practices described below.

1. Data We Collect

We facilitate the collection of the following types of data, which are sent directly to Britania Logistics Ltd:

• Contact Details: Name, email, phone number, and address submitted via our quote form or contact inquiries.
• Move Information: Details about your relocation (e.g., move date, addresses, property type) provided during booking.
• Website Usage: Data on your site interactions (e.g., IP address, browser, pages viewed) collected through cookies and analytics, which we do not retain.

2. Purpose of Data Use

Your data is collected to enable Britania Logistics Ltd to:

• Deliver and coordinate piano removals, house removals, and cleaning services.
• Process and respond to quote requests.
• Enhance user experience through website analytics (managed by third-party tools).
• Maintain communication regarding your move.

We do not use your data for any purpose beyond facilitating its transfer to Britania Logistics Ltd.

3. Legal Grounds for Processing

The data collection and transfer are based on:

• Contractual Necessity: To fulfill service obligations by Britania Logistics Ltd.
• Consent: For optional data collection (e.g., cookies) and form submissions.
• Legitimate Interests: To support our lead generation role and improve service delivery by our partner.

As we do not access or process your data, our role is limited to enabling its transmission.

4. Data Sharing

We forward your data directly to:

• Britania Logistics Ltd: Our partner company (Company No: 12660219) responsible for all removal services and data management. They are the data controller under UK GDPR.

We do not share your data with any other third parties or retain it ourselves. Britania Logistics Ltd may share data with trusted service providers (e.g., analytics, payment systems) or authorities as required by law, subject to their own privacy policies.

5. Data Retention Periods

We do not retain your data. Retention is managed by Britania Logistics Ltd, who may keep data as follows:

Data Type	Retention Period
Contact Details	3 years post-service for legal purposes
Move Information	3 years after move completion
Website Usage	120 days for analytics

For specific retention details, please refer to Britania Logistics Ltd’s privacy policy.

6. Your Data Rights

Under UK GDPR, you can exercise your rights by contacting Britania Logistics Ltd directly, as they are the data controller. These rights include:

• Access: View your stored data.
• Correct: Update inaccurate information.
• Delete: Request data removal (where permissible).
• Restrict: Limit data processing.
• Transfer: Obtain your data in a portable format.
• Object: Challenge processing based on legitimate interests.

Contact Britania Logistics Ltd at info@movermanchester.co.uk or their registered address to exercise these rights. We will assist in directing your requests to them.

7. Cookies and Analytics

We use cookies to facilitate your experience and enable data transfer. Visit our Cookie Policy for more information. Analytics data is managed by third-party tools and sent to Britania Logistics Ltd.

8. Security Measures

We ensure secure transmission of your data to Britania Logistics Ltd using encrypted forms (e.g., Google Forms). However, data security post-transmission is managed by Britania Logistics Ltd, who employ robust safeguards.

9. Data Transfers

Data is transferred to Britania Logistics Ltd in the UK. If they process data outside the EEA, they are responsible for using appropriate safeguards like Standard Contractual Clauses.

10. Policy Updates

Updates to this policy will be posted here with a revised “Last Updated” date. Changes reflect our role in forwarding data to Britania Logistics Ltd.

11. Contact Us

For privacy inquiries related to our data forwarding process, reach us at:

• Email: info@movermanchester.co.uk
• Phone: +44 751 0077 183
• Address: 13 Woodhouse Road, Manchester, M22 1PZ, UK

For data management concerns, please contact Britania Logistics Ltd directly.

12. Contact Form

13. Frequently Asked Questions

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